Handy, Inc., is an ingenious, New York-based company that got its start in 2012 at Harvard Business School between two roommates. Offering an easy mobile app for on demand home repair and cleaning services, named Handy, the company now boasts bookings that are earning over $1 million per week in just a few years after its launch. With the majority of those earnings being generated from the home cleaning services, the app offers an improved model for both the professionals providing the service and for the consumers requesting the service. Services are currently offered in London, in two cities in Canada, and over 20 cities in the United States, with four new offices soon to open in Chicago, Boston, Los Angeles, and San Francisco. The company now employs more than 50 people and has myriads of freelance employees completing over 10,000 jobs in a month’s time. To further expand their reach, Handybook recently purchased a west coast cleaning business in January for a price that has not been disclosed, but is speculated to be under $10 million.
With home services being widely known for issues surrounding cost, trust, and recruitment, consumers can now conveniently request a reliable handyman, plumber, or a cleaning professional with just a mere tap of their iPhone. The consumer enters some simple criteria into Handy, such as number of rooms that they want cleaned, their desired start time for the job, and their zip code. A price quote that includes tax and tip is then sent to the consumer, and if the consumer agrees to that price, the credit card on file for that consumer is charged the specified amount, and the job is booked within 60 seconds. There is no more worries for the consumer to leave cash for handyliquorbar behind for a job that may not be done, nor is there a need for the consumer to worry about being overcharged for the service. If the consumer is not satisfied with the service that they receive, the money is refunded in full. In addition, this process also benefits the cleaning professional by eradicating any worries that the professional will be underpaid for their quality services.
The hourly wage is quite decent for the professional cleaners, offering between $15 and $22 an hour, averaging about $18 an hour, and the cleaners can pick their own hours and locations. Part of the recent success of the Handy app is due to the fact that consumers are becoming more relaxed with the idea of booking cleaning services online by using their mobile phone, and the company is actually assisting with the ease of consumer perception.
Be sure to check out the Handy app for other services that are provided for the home, such as painting, furniture assembly, plumbing, and electrical needs.